Reference

Privacy Policy for Your ibc4d Account

Your account profile, wallet records, and device sessions are handled under this Privacy Policy before you open Live Baccarat, Lucky Fortune Cat, or Basketball Betting; where local law…

DANA privacy contextOVO wallet recordsGoPay account checksQRIS payment logs
ibc4d Privacy Policy for Your ibc4d Account
CONTACT ROUTES

How to Reach Our Privacy Team

Fast privacy help starts with a route you can actually find inside the account menu. From your phone, open Account > Support > Privacy to send a request tied to your logged-in profile; if you cannot log in, use live chat or email and include your registered phone or email. Our team is available 10:00-22:00 WIB daily for privacy access, correction, deletion, cookie, and device-session questions.

Team online

Live chat

Use live chat during 10:00-22:00 WIB when you need a privacy answer tied to an active session. We may ask you to confirm your registered phone, last payment rail, and device name before changing data.

Email

Email [email protected] for access, correction, or deletion requests that need attachments. Send your account name, registered contact, and the request type; avoid sending payment PINs, card photos, or one-time codes.

WhatsApp

Message our WhatsApp channel only from the number on your account when you are locked out. We use it to confirm identity and then move any detailed privacy change back into the account ticket.

DATA HANDLING

How Your Data Moves Through ibc4d

Practical privacy control matters when you switch between Live Baccarat on phone and Lucky Fortune Cat on another device.

Account profile

We collect the profile details you enter at account creation, such as name, phone or email, and password hash.

Wallet records

DANA, OVO, GoPay and QRIS events create wallet records such as amount, status, reference code, and timestamp.

Cookie use

Cookies keep your login session active, remember language display, and help us see whether a payment status page loaded correctly.

Device security

Account > Security > Devices shows recent device sessions connected to your profile.

Retention period

We keep account and payment records while they are needed for wallet reconciliation, dispute handling, security checks, and legal duties.

Correction requests

If your phone, email, or profile spelling is wrong, open Account > Profile > Edit or send a privacy ticket.

Privacy Policy Questions You May Ask

These answers focus on the privacy choices you may need before or after you open an account. We keep them practical: what data we collect, how payment records work, how to correct details, how cookies behave, and how to contact us. If your case involves a locked account or an unfamiliar device, include the registered phone or email so we can trace the correct profile.

We collect the details needed to create and protect your account: name as entered, phone or email, password hash, login timestamp, IP region, device ID, and wallet events linked to DANA, OVO, GoPay or QRIS.

We share payment records only when needed for processing, reconciliation, dispute checks, fraud checks, hosting, or support tools. We do not sell your personal details, and payment PINs or one-time codes should never be sent to us.

Open Account > Profile > Edit for basic contact changes, or send a privacy ticket for details that require staff handling. We may confirm your registered phone, email, device name, or recent wallet rail first.

You can ask us to delete account data by emailing [email protected] or using Account > Support > Privacy. Some records may stay for dispute handling, security checks, wallet reconciliation, or legal duties before removal.

We use cookies to keep you logged in, remember display choices, reduce repeated security prompts, and check whether pages such as wallet status or Live Baccarat loaded correctly. Clearing cookies may end your active session.

Go to Account > Security > Devices after logging in. You can remove a phone or browser you no longer use, then contact us if the session looks unfamiliar or matches a payment issue.

Use live chat from 10:00-22:00 WIB, email [email protected], or send a request through Account > Support > Privacy. Include your registered contact and request type so we can route it correctly.